press-releases / March 30, 2023

MSM Inc. Named Top Workplace for Ninth Year

FOR IMMEDIATE RELEASE Contact: Katy Martin, Marketing Specialist
p. 585.232.4020 | e.

MSM Inc. Named Top Workplace for Ninth Year
For Small Businesses in Rochester, MSM Ranked Sixth of 54

(Webster, NY) (March 30, 2023) – MSM Inc. has received recognition by the Democrat and Chronicle as a Top Workplace in the Rochester area, which marks nine years for the company.

white logo with Top Workplaces 2023 Democrat & Chronicle

Top Workplaces collects and processes surveys from company employees across the country and serves as the leading employer recognition program. The title of Top Workplace is awarded according to feedback shared by the company’s employees.

Shelly Heberger, an Account Executive nearing 30 years at MSM shares, “It’s no surprise our people love working here. The MSM team is made up of creative, hardworking, and team-oriented individuals; the fast-paced environment of the events industry fits well with a team like ours.”

Dedication to both clients and each other is just one way MSM sets itself apart. In fact, the six core values help the team define an ideal workplace, and how those within it aim to operate:

  • Expresses gratitude for others and co-workers
  • Will do anything for our customers
  • Is a positive person and always finds a way
  • Thrives in a demanding environment
  • Always does the right thing, even when no one is looking
  • Values others with timely responses

Carla Ramos, Project Manager, commented, “MSM is such a collaborative environment and I really enjoy working with my teammates on projects! It truly is an exciting time for MSM.”

This award falls on a particularly special year for this agency, as MSM plans to celebrate 30 years in May.

Learn more about MSM and current career opportunities here.  Learn more about Top Workplaces criteria here.


MSM Inc. is a woman-owned live + digital experience agency based in Rochester, NY. Known for exceptional service and innovation in bringing brand stories to life, MSM is strategic partner to B2B and B2C clients in the design and execution of live and
virtual experiences, as well as corporate and retail environments. MSM is a nine-time Top Workplace, was the first agency RFP-certified by the Experiential Designers and Producers Association (EDPA), and is ranked as a top supplier in the exhibit and events industry year-over-year. In 2020, MSM expanded its offerings in online experiences by launching proprietary virtual engagement solution, LiVi, honored with “Best Pivot” Award. Learn more about MSM by visiting, or contacting